George
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Recent activity by George-
Maximizing your Efficiency
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Handling Difficult Discussions
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ZenTech Products
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ZenTech API Overview
Zendesk’s APIs are organized around REST. Our APIs have predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response cod...
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ZenTech SDK Overview
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Data and Analytics
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End-User Facing Content Management
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ZenTech's Ultimate Config Guide
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...